Privacy Policy

Privacy Policy – Protax Beauty

This Privacy Policy explains how Protax Beauty ("we", "us", "our") collects, uses, and protects your personal information when you visit or make a purchase from our website (the “Site”) or use any of our services (collectively, the “Services”).

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.

1. Information We Collect

We collect personal information to provide our services and improve your shopping experience.

A. Information You Provide Directly

This may include:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely by third-party payment providers)

  • Account login information

  • Order details (products purchased, order value, preferences)

  • Customer support communications

B. Automatically Collected Information (Cookies & Analytics)

When you visit our Site, we may automatically collect certain information, including:

  • IP address

  • Device information

  • Browser type

  • Pages viewed and time spent on the Site

  • Shopping behavior (items viewed, added to cart, or wishlisted)

This information helps us improve website performance, personalize user experience, and prevent fraud.

C. Information from Third Parties

We may receive information from trusted third parties, including:

  • Shopify (e-commerce platform provider)

  • Payment processors

  • Marketing and advertising partners

  • Analytics service providers

2. How We Use Your Information

We use your information for the following purposes:

A. To Provide Products & Services

  • Process and fulfill orders

  • Manage customer accounts

  • Send order confirmations and shipping updates

  • Handle returns, refunds, and customer inquiries

B. To Improve Our Website

  • Analyze website usage and performance

  • Optimize functionality

  • Personalize your shopping experience

C. Marketing & Advertising

  • Send promotional emails or messages (with opt-out options)

  • Display relevant advertisements on our Site and third-party platforms

  • Recommend products based on browsing or purchase history

D. Security & Fraud Prevention

  • Detect and prevent fraudulent activities

  • Protect customer accounts and transactions

  • Maintain the security and integrity of our platform

3. Cookies

We use cookies and similar technologies to:

  • Remember user preferences

  • Keep items in your shopping cart

  • Enhance website functionality

  • Deliver relevant advertisements

You can control or disable cookies through your browser settings; however, some features of the Site may not function properly.

4. Sharing of Personal Information

We may share your information with trusted service providers, including:

  • Shopify (store hosting and management)

  • Payment processors (to complete transactions)

  • Shipping and logistics partners

  • Marketing and advertising service providers

  • Analytics and data service providers

We share only the information necessary to operate our business and provide services.

We do not sell your personal information.

5. User-Generated Content

Any reviews, comments, or content you voluntarily submit on our Site may be publicly visible. We are not responsible for how third parties use this information.

6. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

7. Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If such data is discovered, please contact us for removal.

8. Data Security & Retention

We implement reasonable security measures to protect your personal information. However, no method of transmission or storage is completely secure.

We retain personal information only for as long as necessary to:

  • Fulfill orders and provide services

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct or update your data

  • Request deletion of your information

  • Opt out of marketing communications

You may contact us at any time to exercise these rights.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Protax Beauty
Email: hello@protaxbeauty.com
Phone: +971 50 768 2480
Address: Anar Kali Building - Office # 203 - Al Mareija - Hay Al Gharb - Sharjah - United Arab Emirate

This Privacy Policy applies to all users and customers of Protax Beauty within the United Arab Emirates (UAE).