Contact Us
Contact Protax Beauty UAE Office
We're here to help — whether you have a question about a product, need help with an order, or want a skincare recommendation for UAE conditions.
Get in Touch
📧 Email: hello@protaxbeauty.com 💬 WhatsApp: +971 50 768 2480 📍 Address: Office 203, Anar Kali Building, Al Mareija, Hay Al Gharb, Sharjah, United Arab Emirates
We respond to all enquiries within 24 hours on business days (Sunday to Saturday).
Common Questions
Orders & Delivery Once your order is placed and payment is confirmed, we process and dispatch within 1–2 business days. You will receive a tracking number via email or WhatsApp once your order ships. Standard delivery across the UAE takes 3–7 business days.
Returns & Refunds We accept returns within 30 days of delivery for products that are unopened, unused, and in original packaging. To request a return, email us at hello@protaxbeauty.com or WhatsApp us at +971 50 768 2480 with your order number. Approved refunds are processed within 10 business days to the original payment method.
Product Questions If you're unsure which product suits your skin type or concern, send us a message on WhatsApp. We're happy to help you find the right product for your routine.
Business Hours
Sunday to Saturday : 9:00 AM – 6:00 PM (GST, UAE time) Friday & Saturday: We may have limited availability — WhatsApp is the fastest way to reach us.
Phone Number: +971 50 768 2480
Email: hello@protaxbeauty.com
Address: Office# 203, Anar Kali Building, Al Mareija Sharjah - United Arab Emirates
UAE License No: 4423971.01